City of Lincoln Council enjoys the benefits of!

City of Lincoln Council enjoys the benefits of!Lincoln cathedral





The client


City of Lincoln Council is responsible for providing civic services for local residents, businesses and visitors to the City of Lincoln.  As part of its remit, the council owns, manages and operates 19 car parks across Lincoln.


Cars In Car Park

The challenge


City of Lincoln Council was seeking innovative ways of assisting residents and visitors with organising and paying for their parking in the City and selecting partners who offer unique or specific services that meet that challenge.





The partnership


City of Lincoln Council was the first public sector authority to use Parkonomy in five of its car parks

Customers find their ideal car park at and complete their booking quickly, easily and securely.  A range of convenient payment options are available, including Pingit and PayPal, which all combine to make the hassle of wondering where to park a thing of the past.   Parkonomy is partnering with the council to provide cashless payment services for five of Lincoln’s main car parks, with pre-booking available for Chaplin St, and Lucy Tower Street.  Parking Services Manager, Rod Williamson says, “We were attracted to Parkonomy because its free and easy for us to list our car parks on their website and cashless payment for parking is much easier for us to administer and much easier for our parkers as well.”




The servicePictures of Lincoln

Residents can use to take advantage of the online service to find and book parking spaces ahead of time. There is a link to the website on the council’s website and at each car park with signage provided by Parkonomy.  Mr Williamson comments, “The City of Lincoln Council is pleased with the success of our trial with the Parkonomy parking and payment system. Customers have had no trouble using it and the information for our back office has been crisp, timely and accurate. Feedback has been very positive making the decision to extend our relationship an easy one. Working with Parkonomy has been an easy process and we are excited about making full use of the advantages within the innovative Parkonomy platform.”

Rod Williamson, City Services Team Leader at City of Lincoln Council, added, “We are delighted to be the first city council to work with Parkonomy, to help our residents and visitors find and book parking spaces.  We’re a particularly big fan of their optional SMS messaging service feature, which alerts customers when a parking session is about to expire, and asks them whether they want to extend their booking – a link from the SMS message allows this to be done effortlessly, without needing to return to the car park. We think this collaboration will be good news for all parties involved.”